Privacy Policy

1. Who we are

The website cifresilitere.eu is operated by CIFRE SI LITERE SRL, headquartered at Strada Olga Sturza, nr. 35G, 707305, Miroslava, Iași, Romania. Tax ID (CUI): 49806076, Registration no.: J/2024001094220.

Email: abc@cifresilitere.eu | Phone: +40 725 37 00 37

2. What data we collect

We collect the following categories of personal data:

Data you provide directly:

Name, email address, phone number, store URL, and the message submitted through the contact form.

Data collected automatically:

IP address, browser type, operating system, pages visited, visit duration — via cookies and Google Analytics 4.

3. Purpose of data processing

Your personal data is processed for:

— Responding to your inquiries through the contact form

— Sending offers and commercial communications (only with your consent)

— Analyzing website traffic and improving user experience

— Compliance with legal obligations

4. Legal basis

We process personal data based on:

— Your consent (Art. 6(1)(a) GDPR) — for analytics and marketing cookies

— Legitimate interest (Art. 6(1)(f) GDPR) — for responding to inquiries

— Legal obligation (Art. 6(1)(c) GDPR) — for compliance with applicable legislation

5. Cookies

The website uses cookies for basic functionality and analytics. You can manage your cookie preferences through the CookieYes banner displayed on your first visit.

Essential cookies: Required for the website to function. Cannot be disabled.

Analytics cookies: Google Analytics 4 — to understand how visitors use the website. Only activated with your consent.

Marketing cookies: Only activated with your explicit consent.

6. Who we share data with

Your data may be shared with:

— Web3Forms (contact form processing)

— Google (Analytics, Tag Manager)

— CookieYes (cookie consent management)

We do not sell or share your personal data with third parties for commercial purposes.

7. Data retention

Contact form data is stored for the duration needed to respond to your inquiry and up to 2 years from the last contact. Analytics data is automatically anonymized after 14 months per Google Analytics 4 settings.

8. Your rights

Under GDPR, you have the right to:

— Access your personal data

— Rectification of inaccurate data

— Erasure of your data ("right to be forgotten")

— Restriction of processing

— Data portability

— Object to processing

— Withdraw consent at any time

To exercise these rights, contact us at abc@cifresilitere.eu.

You also have the right to file a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

9. Data security

We implement technical and organizational measures to protect your personal data: encrypted HTTPS connection, restricted data access, GDPR-compliant third-party services.

10. Policy changes

We reserve the right to update this policy. The date of the last update is displayed at the top of the page. We encourage you to review this page periodically.